State Farm® Insurance Agent Vernon Donovan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Belvi Dere
May 29, 2025
"Falisia Pelote was attentive and full of critical knowledge. She took the time to explain all of the details clearly and was patient with all of my questions. The customer experience was phenomenal. Completely satisfied and would recommend."
Mark Molloy
May 27, 2025
"Great office staff! Very knowledgeable of all different types of insurance and ways to even help you save money on premiums, and overall cost. Falisia Pelote went far beyond the call of duty as I was in a dire situation and she handled everything so smoothly. I would highly recommend Vernon Donovan State Farm Insurance to handle all of your insurance needs."
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that you had such a positive experience with our office staff and that Falisia was able to assist you during a challenging time. Providing knowledgeable guidance and personalized support is always our top priority, and it’s wonderful to hear that you felt well taken care of. Your recommendation means the world to us, and we’re honored to be your trusted choice for insurance needs. If you ever have any questions or need further assistance, don’t hesitate to reach out!"
Mimi Goodwin
April 2, 2025
"Falisia Pelote is a gem! I truly appreciate how responsive she was to my requests and took care of it immediately. She then called to update me that it had been done and got me a better rate. Great customer service!"
"Thank you for taking the time to share your experience! We’re so happy to hear that Falisia provided exceptional service and was able to address your requests promptly while finding you a better rate. She truly is a gem, and we’re lucky to have her on our team! Your kind words about our customer service mean so much to us, and we’re thrilled that you had such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
Steve Beaty
March 9, 2025
"Service is great."
"Thank you for your kind words! We’re so glad to hear you’re happy with our service. Providing great service is always our top priority, and we truly appreciate your feedback."
c c.f. Valarie West
May 30, 2024
"Vernon Donovan has been my insurance agent for 10 + years. He and his staff are very professional and are eager to satisfy. In addition to handling mortgage insurance for several properties, Vernon Donovan has contributed items for my family reunion."
Calvin “Ed” Reames
November 11, 2023
"Promptly handled my service request."
Suni Hakim
November 24, 2022
"Excellent"
"Thank you for trusting us as your insurance carrier. We look forward to serving you for a long time to come. "
Brian Parker
May 14, 2022
"Definitely one of the BEST insurance agents you’ll ever know! Through the years, Vernon and his team have helped me with numerous policies, everything from renter’s to homeowners and multi-vehicle to personal/business umbrella policies. Not only do I receive personalized attention where the staff know me by name, but I also have the most coverage for the least amount of money. Small business owners like myself have to watch expenses closely and Vernon always makes sure that the numbers and coverage make sense. Thanks Vernon!"
Sage Nightingale
February 17, 2022
"Clean office, helpful staff."
Sean Alford
August 24, 2021
"Catherine is amazing! She goes above and beyond to make things happen. What a pleasure to work with!"
"Thanks Sean. Catherine is amazing."
Stephanie Hughes
August 19, 2021
"Catherine was amazing helping us get everything set up for our insurance on our new vehicles and both of our houses. Anytime we have had questions, she has been fast to respond, and has taken care of any issues we came across (silly banks) shes very professional and respectful! We are so happy to switched to this insurance!"
Keri
March 11, 2021
"Very helpful and friendly."
Sj Nana
August 13, 2020
"Love my advisor Sandi."
Catherine Selgren
March 6, 2020
"Before working with Vernon Donovan, the team helped me with my personal and business insurance needs! Everyone is very knowledgeable, personable and professional!"
Ytinu Jzar
December 12, 2019
"Great people"
Bettie Kennedy
February 15, 2019
"Best insurance company I have found"
Trevor Hess
February 22, 2018
"Aaron Whitley is responsive, caring and ensures he protects you and your family! He has great customer service!"
Sarah Wright
May 31, 2016
"Vernon & his staff do a great job and go above to make sure his clients are happy! Highly recommend them!!"
Julian Harden
May 31, 2016
"Vernon is a awesome and extremely professional insurance agent. I've been working with several insurance agents but this office made me feel as though I truly mattered and their depth of knowledge in my opinion is unsurpassed. Truly enjoyed the experience. Thanks!!"
Adotwhitely
May 19, 2016
"These guys are amazing!"